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Books
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The Corporate Kindergarten
A thought-provoking examination of corporate practices
Have you ever looked around at work and thought, “What a whole lot of bullshit!” I am sure you have many times. At least once a week. Every day!​Traditional HR and organisational practices don’t work in a world where everything changes constantly. This book provides every corporate folk out there with specific examples of outdated and often ridiculous practices and presents practical solutions to address those.
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The Blind Leading the Disengaged
From The Corporate Kindergarten to Designing Employee Experiences
This sequel to The Corporate Kindergarten is a theoretical exploration and a practical guide to designing employee experiences. It navigates the treacherous journey of the employee life cycle, offering real-world solutions to common challenges.
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What is Employee Experience Design?
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Employee Experience (EX) Design is a transformative approach to people management. It's a philosophy of reverse engineering that starts with the question, "How do we want employees to feel?" This intentional approach recognises that traditional processes and policies are ineffective, leading to high turnover, decreased productivity, and demotivation.
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EX takes a holistic approach, directing attention to the seven key areas of the employee life cycle. From recruitment and onboarding to career development, performance management, and offboarding, every stage is meticulously designed to create positive and enriching experiences. Inspired by the hospitality industry's commitment to guest experience, organisations can strategically shape their processes, policies, and conduct to prioritise and foster the desired employee experience.