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SETTING THE STANDARDS FOR YOUR EMPLOYEES' EXPERIENCES - MAKING HR' LIVES EASIER
As the only Employee Experience Standard agency, we specialise in crafting modern people management practices that truly resonate with the workforce. Companies like ING, NatWest, Riyadh Air, and Philippines Airlines have implemented Employee Experience Design with outstanding financial and satisfaction results. ​​
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Employee Experience (EX) Design: MAP – STANDARDISE - MEASURE – IMPROVE Every Touchpoint
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EX Design is a dynamic process that ensures every interaction across the employee journey contributes to meaningful engagement and satisfaction. With the MAP – STANDARDISE - MEASURE – IMPROVE approach, organizations can create intentional experiences that evolve with the workforce:
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MAP: Identify and visualize key touchpoints throughout the employee lifecycle, from attracting talent to exiting. Pinpoint critical moments that shape employees' interactions with the organisation.
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STANDARDISE: Establish clear, consistent HR processes and practices for each touchpoint. By creating repeatable and scalable frameworks, organizations build a foundation of predictable and high-quality experiences that align with organizational values. Standards don't just streamline operations—they define and reinforce the organization's culture.
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MEASURE: Collect data and feedback to assess the effectiveness of each touchpoint. Monitor key metrics to determine what’s working and where gaps or pain points exist.
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IMPROVE: Use insights to make informed changes. Continuously refine processes and experiences to align with employee needs and business goals, creating a positive and resilient work environment.
This structured cycle ensures that organizations remain proactive, agile, and committed to delivering a world-class employee experience.​​​​​​​​​​​​​
STANDARDISING YOUR EMPLOYEES' EXPERIENCES
"We are not interested in the system: processes, policies, frameworks, rules, and regulations. We are interested in employees’ reactions to those so based on that we can fix the system so they can have better experiences."​
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Szilvia Olah - Head of Employee Experience Design
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ATTRACT - HIRE - ONBOARD
Our innovative services are meticulously crafted to design exceptional employee experiences in the realms of talent attraction, precision hiring, and onboarding success.
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Crafting Employee Attraction Experiences
Our forte is crafting narratives highlighting your organisation's compelling purpose and genuine values, captivating high-potential candidates seeking immersive alignment with their career goals.
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Designing Candidate Experiences
We craft a job application journey that's modern, smooth and aligns with your company's vibe. It lures top talent, boosts your employer brand, and leads to a better hiring experience and outcome.
Employee Onboarding Experience Reimagined
We go beyond traditional training, turning onboarding into an immersive experience that helps new employees swiftly integrate with your team, embrace your values, and excel with their strengths.
ENGAGE - PERFORM - DEVELOP
Well-Being-Based Engagement Strategies
We're here to revolutionise your employee engagement strategy, taking it beyond the confines of traditional workplaces. Our mission is to ignite a level of commitment in your employees that transcends the ordinary. Two birds with one stone because well-being is the other side of the engagement coin.
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Team-Based Performance Management
Performance management techniques have been stuck in a time warp, and employees are acutely aware of it. Our modern performance management design ideas aim to shatter the old mold by honing in on the distinctive qualities and particulars of each individual. This approach enhance employees' development and growth experiences by harnessing their inherent talents, crafting roles and teams tailored to their unparalleled contributions.
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Crafting Exciting Paths to Growth & Success
Our unique approach has cracked the code to craft flexible development strategies that cater to everyone, leaving behind the "one-size-fits-all" mentality. These strategies are a beacon of empowerment, giving your employees the reins to steer their growth journey while the organization's mission is to fuel that momentum.
DEPARTURE
Crafting Positive Exit Experiences
Leaving the organisation can be an emotional and uncertain journey, but we've uncovered the secret to turning it into a positive and empowering experience. When employees exit on a high note, they transform into enthusiastic brand ambassadors who not only preserve but amplify your brand's stellar reputation.
